Data We Collect
We collect information directly from you when you interact with our website, request services, or fill in forms. Data gathered may include your name, contact details, and any preferences or information provided for service delivery.
We may also automatically collect certain technical information, such as browser type, device identifiers, and usage data, to help us improve our website’s performance and security.
How We Use Your Data
We use your personal information to deliver requested services, respond to enquiries, and maintain ongoing client relationships. Your details help us personalise your experience and communicate relevant updates.
Collected data also assists us in improving site security, tracking website performance, and fulfilling any legal or compliance obligations. We do not use your data for unrelated marketing.
Your Data Rights
As a data subject in South Africa, you have specific rights regarding your personal data, including access, correction, deletion, and data portability. Details on how to exercise these rights are below.
Right of Access
You have the right to request access to any personal information we hold about you at any time.
Right to Rectification
You have the right to correct inaccurate or incomplete personal information we hold about you.
Right to Erasure
You may request deletion of your personal information, subject to legal or regulatory retention requirements.
Data Portability
You can ask to receive your personal data in a commonly used, machine-readable format.
How We Share Your Data
Your personal information is never sold or traded. We share data only with trusted partners who help us provide our services, and only for necessary business or regulatory purposes.
Any third-party providers are required to protect your information in line with South African privacy laws and our own strict standards. Data may be disclosed if legally required.
How We Secure Your Data
We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. All information is stored securely, and access is limited to authorised personnel only.
We regularly review our security practices, provide staff training, and respond quickly to any potential issues or breaches in line with South African data protection laws.